Operations Management. America’s foremost 5-star tour train, carrying distinguished travelers from around the world. crossing the US and Canada, Managed all aspects of train “hotel” operations, assuring the finest service and safety for over 100 passengers. Management of this “Ritz on the Rails” iIncluded multiple cross-continent trips, and shorter duration trips within the US and Canada. Train consisted of 17 cars, 55 staff and approximately 106 guests. Modeled after Europe’s Orient Express.